1. Acceptance of Terms
By accessing or using any part of the Services — including browsing our website, joining the waitlist, reading our blogs, contacting us, or using the ZipZap Talk app after launch — you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Services.
If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. About ZipZap Talk
ZipZap Talk ("ZipZap Talk," "we," "us," or "our") is developing a social language learning platform that includes real-time voice rooms, AI-powered translation in 250+ languages, messaging, social features, games, and related tools designed to help people practice speaking and connect across languages.
At the time these Terms were published, the full application is in development and not yet publicly available. Features described on our website — including voice rooms, end-to-end encrypted chat, video calls, moments, and AI translation — may change before or after launch. We will update these Terms when material changes occur.
3. Eligibility
You must be at least 13 years of age to use the Services. If you are under 18, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
By using the Services, you represent that you meet these requirements and that any information you provide is accurate and complete. We may refuse access to anyone at any time for any lawful reason, including violation of these Terms.
4. Website and Waitlist
Our website provides information about ZipZap Talk, educational blog content, and a waitlist for early access. Joining the waitlist does not guarantee admission, launch timing, pricing, or access to any specific feature.
When you submit your email to the waitlist, you consent to receive product updates and launch-related communications from us. You may unsubscribe from marketing emails at any time using the link in those messages or by contacting contact@zipzaptalk.com. Transactional or legally required notices may still be sent where permitted.
We reserve the right to modify, suspend, or discontinue the website, waitlist, or any feature at any time without prior notice.
5. User Accounts
When the ZipZap Talk application launches, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us promptly at contact@zipzaptalk.com if you suspect unauthorized access. We are not liable for losses arising from your failure to safeguard your account.
We may suspend or terminate accounts that violate these Terms, pose security risks, or remain inactive for extended periods, subject to applicable law.
6. Acceptable Use
You agree to use the Services only for lawful purposes and in a manner consistent with their intended use as a language learning and social communication platform. You must not:
- Harass, threaten, abuse, defame, or discriminate against other users
- Share illegal content, hate speech, sexually exploitative material involving minors, or content that promotes violence or self-harm
- Impersonate any person or entity, or misrepresent your affiliation, age, or language ability
- Spam, scrape, crawl, or use automated systems to access the Services without our written permission
- Attempt to reverse engineer, decompile, disrupt, or circumvent security or access controls
- Upload malware, interfere with servers or networks, or overload our infrastructure
- Use the Services for commercial solicitation, pyramid schemes, or unauthorized advertising
- Record, redistribute, or publish other users' voice or video sessions without their explicit consent where required by law
- Circumvent moderation, reporting, or safety tools
- Violate any applicable local, national, or international law or regulation
We may investigate violations and take action including content removal, feature restrictions, account suspension, termination, and cooperation with law enforcement where appropriate.
7. User Content
"User Content" means any text, audio, video, images, messages, profile information, moments, comments, or other material you submit, post, or transmit through the Services.
You retain ownership of your User Content. By submitting User Content, you grant ZipZap Talk a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for formatting and technical delivery), display, and distribute your User Content solely as necessary to operate, improve, and promote the Services — including moderation, safety review, backup, and technical support.
You represent that you own or have the necessary rights to your User Content and that it does not infringe third-party intellectual property, privacy, or other rights.
We do not endorse User Content and are not responsible for content posted by users. We may remove content that violates these Terms or applicable law, but we have no obligation to monitor all User Content.
8. Voice Rooms, Chat, and Communications
ZipZap Talk is designed to facilitate live conversation between language learners. Voice rooms, group chats, direct messages, and video features involve real-time interaction with other users, often strangers from around the world.
You participate at your own risk. We do not guarantee the identity, intentions, language level, or behavior of other users. Exercise caution when sharing personal information. Do not share passwords, financial details, government IDs, or precise location data in public rooms or with people you do not trust.
Where we describe end-to-end encrypted messaging, that applies to eligible message types and supported clients as described in our product documentation and Privacy Policy. Encryption does not prevent you from voluntarily sharing information, screenshots, or forwarded content with others.
We may retain limited metadata (such as timestamps, room identifiers, or report records) as needed for safety, abuse prevention, and legal compliance, as described in our Privacy Policy.
9. AI Translation and Automated Features
ZipZap Talk may offer AI-powered translation, transcription, pronunciation feedback, matching, and other automated features. These tools are provided for convenience and learning support. They may be inaccurate, incomplete, delayed, or unavailable for certain language pairs or accents.
Do not rely on AI translation for medical, legal, financial, emergency, or safety-critical communications. You are solely responsible for verifying important information and for how you use translated output in conversations with others.
We may use third-party AI providers to deliver these features. Your use of AI features is subject to additional usage limits, content policies, and technical constraints that we may publish separately.
10. Intellectual Property
The Services, including the ZipZap Talk name, logo, branding, website design, software, text, graphics, and other materials (excluding User Content), are owned by ZipZap Talk or our licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Services for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, lease, or create derivative works from our intellectual property without prior written consent.
If you believe content on our Services infringes your copyright, contact contact@zipzaptalk.com with sufficient detail to identify the work and the allegedly infringing material.
11. Third-Party Services and Links
The Services may integrate with or link to third-party websites, apps, payment processors, analytics tools, cloud providers, or social platforms (such as X, Instagram, or TikTok). We do not control and are not responsible for third-party content, policies, or practices.
Your use of third-party services is governed by their own terms and privacy policies. We are not liable for any loss or damage arising from your dealings with third parties.
12. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, ZipZap Talk disclaims all warranties including merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.
We do not warrant that the Services will meet your expectations, that language learning outcomes will result from use of the platform, that AI translation will be accurate, or that harmful or offensive user conduct will be prevented entirely.
Some jurisdictions do not allow certain disclaimer limitations; in those cases, our disclaimers apply to the maximum extent permitted.
13. Limitation of Liability
To the fullest extent permitted by applicable law, ZipZap Talk and its officers, directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of or inability to use the Services — even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising out of or relating to these Terms or the Services shall not exceed the greater of (a) the amount you paid us in the twelve (12) months before the claim, or (b) fifty US dollars (USD $50), except where liability cannot be limited under applicable law.
14. Indemnification
You agree to defend, indemnify, and hold harmless ZipZap Talk and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Services, your User Content, your violation of these Terms, or your violation of any third-party rights or applicable law.
15. Termination
You may stop using the Services at any time. You may request account deletion after launch by contacting contact@zipzaptalk.com.
We may suspend or terminate your access immediately, with or without notice, if we reasonably believe you have violated these Terms, created risk for other users or for us, or if required by law. Upon termination, provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will remain in effect.
16. Governing Law and Disputes
These Terms are governed by the laws applicable in the jurisdiction where ZipZap Talk operates, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence provide otherwise.
Before filing a formal legal claim, you agree to contact us at contact@zipzaptalk.com and attempt to resolve the dispute informally within thirty (30) days. If informal resolution fails, disputes shall be resolved in the courts or arbitration forum specified by applicable law, unless you have mandatory rights to bring claims in your local courts.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will post the updated version on this page and revise the "Last updated" date. For registered users after launch, we may also provide notice by email or in-app notification where appropriate.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must discontinue use of the Services.
18. General Provisions
These Terms, together with the Privacy Policy and any supplemental policies we publish, constitute the entire agreement between you and ZipZap Talk regarding the Services. If any provision is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver. You may not assign your rights under these Terms without our consent; we may assign ours in connection with a merger, acquisition, or sale of assets.
19. Contact Us
Questions about these Terms? Contact us:
- Email: contact@zipzaptalk.com
- Website: zipzaptalk.com/contact
See also our Privacy Policy for how we handle personal data.